These Terms & Conditions (“Terms”) govern your use of BeatCycle Ltd’s services, website, applications, and products (collectively referred to as “Services”). By accessing or using our Services, you agree to comply with these Terms.
a) Assumption of Risk: Participation in indoor cycling classes involves inherent risks, including but not limited to physical injury. By using our Services, you voluntarily assume all risks associated with participation. Prior to being able to participate, you must sign the Health & Safety Waiver & Release.
b) Health Considerations: Participants affirm that they are in good physical health and have no medical conditions that would prevent safe participation. Please refer to the Health & Safety Waiver & Release for further details.
c) Health & Safety Compliance: Instructors and staff are not medically qualified. If you have any doubts about your fitness to participate, we strongly recommend you consult a doctor before attending classes. If you feel unwell, please do not attend class
a) Reservations: Classes must be booked via our website or mobile application.
b) Cancellation Policy:
i) Classes can be cancelled up to 6 hours before the scheduled start time for a refund or credit return.
ii) If a class is cancelled less than 6 hours before the start time or missed, the class credit will be deducted from your package or membership.
iii) an early morning class, please cancel by 9pmthe night before to not incur any penalties.
iv) Late cancellations may be subject to an additional cancellation fee.
i) If a space becomes available, waitlisted participants are automatically assigned in order.
ii) If assigned a spot, a class credit will be deducted, and the standard cancellation policy will apply.
iii) If added to a class from the waitlist less than 2 hours before the class start time, you must confirm your spot within a set timeframe. Failure to confirm may result in forfeiting the spot.
a) Respect & Behaviour: All participants must treat instructors, staff, and fellow members with respect and courtesy.
b) Adherence to Instructions: Participants must follow instructor guidance and comply with studio rules.
c) Studio Etiquette: Late arrivals may not be permitted to join a class once it has started. Mobile phone use during classes is prohibited to ensure an optimal experience for all participants.
a) Equipment Use: Studio equipment must be used safely and as instructed. Any misuse may result in restricted access.
b) Facility Rules: Participants must adhere to all posted facility rules and regulations.
c) `Personal Belongings: BeatCycle Ltd is not responsible for loss, theft, or damage to personal property.
d) Hygiene & Cleanliness: Equipment is sanitised regularly, and participants must wipe down their bikes after use. Hand sanitisation stations are available in all studio areas.
e) Emergency Procedures: In case of an emergency, staff will assist and contact emergency services if necessary. Participants must follow all emergency evacuation procedures.
a) Liability Release: By using our Services, you agree to the terms of the Health & Safety Waiver & Release, and release BeatCycle Ltd and its representatives from liability for any injuries, damages, or losses incurred in accordance with its terms and to the maximum extent permitted by law.
b) Personal Injury Disclaimer: While we take precautions to ensure a safe environment, BeatCycle Ltd is not liable for injuries sustained due to improper use of equipment or failure to follow safety guidelines, in accordance with the terms of the Health & Safety Waiver & Release and to the maximum extent permitted by law.
a) Data Usage: Personal data is collected and used per our Privacy Policy. By using our Services, you consent to this data usage.
b) Account Security: You are responsible for maintaining the confidentiality of your User Account login details. You must notify us immediately of any unauthorized access.
a) Membership Duration & Payments:
i) Memberships are for a 3-month period, payable monthly at the rate specified at the time of purchase.
b) Cancellation of Membership:
i) Early termination of a 3-month contract requires 1 months’ written notice.
ii) After 3 months, membership will automatically roll over and require 1 month’s written notice for cancellation.
iii) Members may pause their membership up to twice per year, with prior written notice.
c) Membership Benefits & Guest Passes:
i) Monthly memberships include one guest pass per month.
a) Class Pack Validity:
i) 5-Class Pack: Valid for 6 weeks from purchase date.
ii) 10-Class Pack: Valid for 10 weeks from purchase date.
iii) 20-Class Pack: Valid for 5 months from purchase date.
b) Refunds & Transfers:
i) Class packages are non-refundable and non-transferable.
ii) Expired credits cannot be reinstated unless under exceptional circumstances at our sole and absolute discretion.
c) Special Credits & Promotions:
i) Certain classes or events may require Special Credits, which differ from standard class credits.
ii) Promotional credits may have a shorter expiration period; terms will be communicated at purchase.
i) Customers who purchase memberships or class packs online are entitled to a 14-day cooling-off period.
ii) If no classes have been attended, a full refund will be issued upon cancellation.
iii) If classes have been used, the refund amount will be reduced based on the value of the classes attended.
These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions or concerns regarding these Terms, please contact us at:
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